Terms of Service

POA offers a 7-day free trial for new accounts. No credit card is required to start your trial.

• Your free trial begins on the date your account is created.
• If you cancel your account at any point during the 7-day trial period, you will not be charged. No payment will be collected and no invoice will be generated.
• At the end of the trial period, your account will automatically convert to the paid subscription plan you selected during sign-up. You will be billed at that time unless you have cancelled before the trial expires.
• POA reserves the right to modify or discontinue the free trial offer at any time without notice to new sign-ups.

POA offers monthly and annual subscription plans at the following rates:

Subscription fees are billed in advance. By providing payment information, you authorize POA to charge the applicable subscription fee on your billing cycle date.

You may cancel your monthly subscription at any time from your account settings or by contacting support.

• Your subscription will remain active through the end of your current paid billing period. You will not lose access to the platform immediately upon cancellation.
• You will not be charged again after cancellation. No further billing cycles will occur once you have cancelled.
• No partial-month refunds are issued. You retain full access until the current billing period ends.
• After your subscription ends, your account data will be retained for 30 days before permanent deletion, giving you time to export any records you need.

You may cancel your annual subscription at any time from your account settings or by contacting support.

• Your subscription will remain active through the end of your current annual billing period. You will not lose platform access immediately upon cancellation.
• You will not be charged again after cancellation. Your annual plan will not auto-renew once cancelled.
• POA does not offer refunds or prorated refunds for unused time remaining on an annual subscription. If you cancel mid-year, you retain access through the remainder of the year you have paid for, but no portion of the annual fee will be refunded.
• After your subscription ends, your account data will be retained for 30 days before permanent deletion.

Except as expressly stated in the Free Trial section above, all subscription fees are non-refundable.

• POA does not issue refunds for partial months, partial years, or unused features.
• Prorated usage refunds are not available under any circumstances.
• If you believe you were charged in error, please contact support@propertiesofamerica.com within 30 days of the charge and we will investigate.

• You may upgrade your subscription plan at any time. Upgrades take effect immediately and you will be billed the prorated difference for the remainder of your current billing period.
• Downgrades take effect at the start of the next billing cycle. You will not receive a refund for the difference between your current and new plan for the remainder of the current period.

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to share your account with individuals outside your organization.
• POA reserves the right to suspend or terminate accounts that violate these Terms, are suspected of fraudulent activity, or are involved in misuse of the platform.
• Upon termination by POA for cause, no refund will be issued.

Your use of the POA platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

• POA stores all company, property, resident, and financial data on secure servers.
• We do not sell your data to third parties.
• Upon account cancellation or termination, your data will be retained for 30 days and then permanently deleted unless a longer retention period is required by law.
• You may request a data export at any time by contacting support before your account is deleted.

You agree not to use the POA platform to:

• Violate any applicable local, state, or federal law or regulation, including fair housing laws.
• Harass, discriminate against, or harm residents or other users.
• Attempt to gain unauthorized access to other accounts or system infrastructure.
• Reverse engineer, copy, or redistribute any portion of the platform.
• Upload malicious code, viruses, or otherwise interfere with platform operations.

POA reserves the right to investigate and take appropriate action against any violation of these policies, up to and including account termination.

The POA platform, including its software, design, branding, and content, is owned by Properties of America and protected by applicable intellectual property laws. Nothing in these Terms grants you ownership of or license to any POA intellectual property beyond what is necessary to use the platform as intended.

To the maximum extent permitted by law, POA and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or loss of business, arising from your use of or inability to use the platform.

Our total liability to you for any claim arising under these Terms shall not exceed the total fees paid by you to POA in the three (3) months immediately preceding the claim.

The POA platform is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. POA does not warrant that the platform will be uninterrupted, error-free, or free of harmful components.

POA reserves the right to update or modify these Terms at any time. We will notify active subscribers of material changes via email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the platform shall be resolved exclusively in the state or federal courts located in Michigan.